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Privacy Policy

The purpose of this privacy policy is to inform our users and customers about which information we collect and how it is used. We are dedicated to the safety and security of your data. By engaging with our site and services, you agree to the below data practices. It is with this in mind that we ask you to read through this privacy policy in its entirety before requesting our services. See also our disclaimer.


Information (or data) is collected in different categories. These consist of:


Personally Identifiable Information – Information such as your name, address, email, and telephone number. Such information is used to inform our customers about possible transactions or the services we have available.


Other Information – This includes information such as your web browser type and operating system, IP address, log data (further information below). This data is used to show us how users move through our website, or if you have been referred from a third party; and also allows us to determine access times. We use this information to analyze trends and for statistical purposes.


This data can be accessed via 3 different methods. These consist of:


Directly – information that is provided to us directly by you. This information is provided to us purely for us to be able to offer you our services and will never be used for any other purpose.


Data Logging – Your web browsers will automatically collect and store data about how you use a specific website. A data log stores info such as your IP address, which pages you visit and how long you may spend there.


Cookies – Like all websites, we use cookies to help personalize your experience on our site. Cookies essentially consist of small text files that are deposited onto your hard drive and store your specific preferences on a site. Every user has the ability to disable the use of cookies from our website but by doing so, may limit their accessibility of site features. To disable cookies, check your computer’s browser settings.


Capital Locksmith does everything within its power to ensure the protection and security of your information. Data that is supplied to us is kept secure on our internal database. Disclosure of said information only ever takes place in one of two situations. These are:


If we are required to do so by law or any other governmental body.
We believe that, by doing so, we will prevent fraud or harm to the public at large or ourselves as a company.
Whilst we do everything within our power to ensure the security of your information, no online entity can ever offer a 100% guarantee that there will not be a leak. However, this is extremely unlikely.


Please note, the Capital Locksmith website and its services are strictly prohibited to those below the age of 18. If it is discovered that anybody younger than this age has accessed our site, we will go ahead and delete this information immediately. Should you become aware of a person younger than 18 who has accessed our site, we kindly ask you to let us know immediately.


Should any changes be made to this privacy policy, they will take effect five (5) days after first being published on our site. Should we be required to make any changes in relation to Google’s Advanced Verification or Google Local Services, these changes will take immediate effect. It is for this reason that we ask all users to review this policy each time they access our services.


All users have the right to request the deletion of their information. Should this be the case, please send us an email requesting this, together with your name and surname.